Terms of service

 

Terms of Service

Welcome to Soetsakkig. By using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before making a purchase.

1. General

  • This website is operated by Soetsakkig. Throughout the site, the terms “we,” “us,” and “our” refer to Soetsakkig.

  • By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including additional terms and policies referenced herein.

  • These Terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Online Store Terms

  • You must be at least 18 years old or accessing the site under the supervision of a parent or guardian.

  • You may not use our products for any illegal or unauthorized purpose.

  • You must not transmit any malicious code, viruses, or destructive content.

3. Products & Services

  • All descriptions of products, pricing, and availability are subject to change without notice.

  • We reserve the right to limit the sales of our products to any person, region, or jurisdiction.

  • We have made every effort to display product images and colors accurately, but we cannot guarantee that your device’s display will reflect them precisely.

4. Pricing & Payments

  • All prices are listed in South African Rand (ZAR).

  • We reserve the right to change prices at any time without prior notice.

  • Payments are securely processed through trusted third-party payment gateways.

5. Shipping & Delivery

  • Shipping and delivery times are estimates only. Please review our Shipping Policy for more details.

  • We are not responsible for delays caused by couriers, strikes, or circumstances beyond our control.

6. Returns & Refunds

7. Accuracy of Information

  • We are not responsible if information made available on this site is inaccurate, incomplete, or outdated.

  • The material on this site is provided for general information and should not be relied upon as the sole basis for making decisions.

8. Third-Party Services

  • We may provide you with access to third-party tools or services. We are not responsible for any third-party content, websites, or services.

  • Any use of third-party services is at your own risk.

9. POPIA Compliance (Protection of Personal Information Act)

  • By using this website, you consent to the collection and processing of your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.

  • Personal information may include your name, contact details, billing/shipping address, and payment information.

  • We will only collect and process your information for the purposes of:

    • Fulfilling your orders and processing payments.

    • Delivering products and providing customer support.

    • Complying with legal and regulatory requirements.

    • Sending you marketing communication (only if you have consented).

  • We take all reasonable technical and organizational measures to safeguard your personal information against loss, theft, and unauthorized access.

  • You have the right to:

    • Request access to the personal information we hold about you.

    • Correct or update your personal information.

    • Withdraw your consent to the processing of your personal information.

    • Request the deletion of your personal information (unless we are required by law to retain it).

  • For any POPIA-related requests, please contact us at info@soetsakkig.co.za.

10. Limitation of Liability

  • We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

  • In no case shall Soetsakkig, our employees, affiliates, or suppliers be liable for any injury, loss, claim, or damages of any kind arising from your use of our site or products.

11. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of South Africa.

12. Changes to Terms of Service

  • We reserve the right to update, change, or replace any part of these Terms at any time.

  • It is your responsibility to check this page periodically for changes. Your continued use of the website after updates constitutes acceptance of those changes.

13. Contact Information

Questions about the Terms of Service or POPIA compliance should be sent to us at:
📧 order@soetsakkig.co.za