Terms and Conditions
We offer different sizes and variants in our products. Kindly ensure you order the correct size & variant before the manufacturing process has started. Once manufacturing has commenced, amendments will not be accepted.
Production will commence once the full and final payment has been received.
Manufacturing of products takes between 10 - 15 working days after payment has been cleared. We will notify you, should there be a delay.
We make use of various courier companies to deliver our products. As this is a third-party service, we can not guarantee delivery periods, but we try our utmost best to ensure swift delivery from our side.
Due to the textile manufacturing process, batch colours might differ. Be assured that we do match previous batches as close as possible.
We have a three month guarantee period on our products.This however, does not include normal wear-and-tear.
Refunds on cancelled orders during the manufacturing process will only be provided in the form of a voucher.
Production will commence once the full and final payment has been received.
Manufacturing of products takes between 10 - 15 working days after payment has been cleared. We will notify you, should there be a delay.
We make use of various courier companies to deliver our products. As this is a third-party service, we can not guarantee delivery periods, but we try our utmost best to ensure swift delivery from our side.
Due to the textile manufacturing process, batch colours might differ. Be assured that we do match previous batches as close as possible.
We have a three month guarantee period on our products.This however, does not include normal wear-and-tear.
Refunds on cancelled orders during the manufacturing process will only be provided in the form of a voucher.
Hand Gemaak Met Liefde
Soetsakkig was founded 5 years ago in 2018. Since then it has grown year on year, loved by teachers, expecting parents and people from all walks of life.
Our products are handmade and designed with you in mind. Being recently purchased by Alita du Plessis, the owner of Purple Carrot, Soetsakkig has expanded to a physical store and now boasts the fully-fledged e-commerce platform you're currently on.
View our range by clicking the button below.